Frequently Asked Questions

Medicus provides first-contact healthcare at its clinic, in homes and in hotels in the Manavgat and Side areas. We have been treating acute health problems that arise during your holiday since 1995.

You do not need to make an appointment in advance for health problems that arise during your holiday. You can contact us directly to reach our doctors promptly. For home healthcare, our doctor will assess your medical needs and plan your care. For chronic health problems, you need to make an appointment in advance.

To make an appointment for our services, you can fill in the contact form on our website, contact us via WhatsApp, call us directly or send us an email.

The scope of services that can be provided is determined by the nature of your request and the assessment of the doctor in charge. Our receptionist can give you general information about our services.

Medicus serves the Manavgat and Side areas. We provide healthcare at home, in hotels and at our clinic.

Decisions about tests and treatment are made by the doctor based on the person's clinical condition, medical needs and the scope of services. Needs and outcomes may vary from person to person.

After you contact us via WhatsApp, by phone or by email, our call centre will organise the visit, and a doctor will examine you within one hour.

Yes. Our clinic, which has been operating since 1995, has experienced doctors who will provide the diagnostic and treatment services your child needs if they become unwell on holiday. Where medically necessary, we will arrange a referral to the most appropriate hospital.

The Medicus healthcare team provides services in Turkish, English, German, Russian, Polish, Czech and Arabic.

Yes. We are completely transparent about our fees and services. On request, you can receive pricing information before we provide our services.

We work directly with many private insurance companies. Using your insurance policy details and personal information, we contact your insurer to check your policy coverage and request a guarantee of payment.

You can contact our doctors or our call centre directly to ask your questions.