Patients have the right ...
To impartial access to considerate and respectful care rendered with dignity.
To care that respects a patient's personal values and beliefs.
To be reasonably informed concerning decisions about his/her care within the boundaries of the law and with respect to the philosophy of Medicus Clinic, including the right to refuse or discontinue treatment and the right to have an advance directive or living will.
To information, including that contained in his/her own medical record, necessary to enable the patient to make treatment decisions.
To choose a representative decision maker to the extent permitted by law.
To participate in the consideration of ethical issues that arise in his/her care.
To personal privacy and confidentiality of information within the limits of the law, including the right to expect that discussion or consultation involving his/her care will be discreetly held and that individuals not directly involved in his/her care will not be present without his/her permission.
To have his/her medical record read only by individuals directly involved in his/her treatment or in monitoring the quality of records. Any other individuals wanting access to a patient's medical record must have written authorization from the patient or that of his/her legally authorized representative.
To know the name and professional status of the people involved with his/her care. This includes the patient's right to know the existence of any professional relationship to any other healthcare or educational institutions involved in his/her care.
To refuse to talk with or see anyone not officially connected with Medicus Clinic, including visitors not directly involved in his/her care.
To be interviewed and examined in surroundings designed to assure reasonable visual and auditory privacy. This includes the right to have a person of one's own sex present during certain parts of a physical examination, treatment, or procedure by a health professional of the opposite sex.
To expect reasonable safety in so far as Medicus Clinic practices and environment are concerned.
To be informed by the practitioner responsible for his/her care, or his/her delegate, of any continuing healthcare requirements following discharge from Medicus Clinic
To be informed of the clinic rules, including the right to openly, without repercussion, voice complaints regarding the care received and to have those complaints reviewed and, when possible, resolved.
To have information about the centre's mechanism for the initiation, review and resolution of patient complaints.